Error code 1603 – Skype for Business upgrade

Skype for Business server 2015 is here, and with it comes a time for “firsts”. Today, I’ve done my first In-place upgrades on servers from Lync 2013 to SfB 2015.

One thing I noted on a couple of servers was that the install failed during “Installing local management services” with this error:

Error returned while installing OcsCore.msi(Feature_LocalMgmtStore), code 1603.

I tried the “retry” option in the wizard, but it did no difference. A reboot of the server did the trick in both instances and the install continued perfectly.

I saved the logs and went through them afterwards, and found these lines

Error 0x80070430: failed to set security info for object: RTCCLSAGT error code: 1072
Error 0x80070430: failed to set security info for object: REPLICA error code: 1072

A quick google search shows that this error means “The specified service has been marked for deletion.” So for some reason the wizard hasn’t been able to completely delete the service. Seems that the easiest way to resolve this error is a quick reboot of the server, but to avoid getting it here’s a couple of checks:

  • Be sure to have closed all mmc instances on the server, including
    • Services
    • Event viewer
  • Close Task manager

I’m pretty sure there are other causes for the error as well, but again, in all cases a reboot should solve the issue.

5 thoughts on “Error code 1603 – Skype for Business upgrade

  1. Just in case anyone else gets this error – there is something else I just experience ( only took 10 uninstalls and reinstalls before I looked in the log file )

    Action start 13:26:06: CA_BlockMissingWinFab.
    MSI (s) (C0:4C) [13:26:06:346]: Product: Skype for Business Server 2015, Core Components — Skype for Business Server 2015, Core Components installation requires that Windows Fabric is already installed. Either use Setup.exe for installation or run WindowsFabricInstaller.msi included with the product to install the redistributable.

    Action ended 13:26:06: CA_BlockMissingWinFab. Return value 3.

  2. For the error “Local Uninstalling the management services … .Failed” with the error “OCSCore.msi MSI returned error code 1603.

    You just have to have write permissions on the folder c: \ RtcReplicaRoot

    To my I worked me.

  3. Same failure upgrading the Edge server. I had a Lync powershell window open. Closed it and hit retry and it was successful. Thanks for the blog post.

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